WorkCast Present+ Comentários e detalhes do produto

The staff are great and really helpful. and respond to queries very quickly Having the staff on hand for live events is invaluable It is better than the system we used before

We've had a few technical issues with running prerecord sessions but they are doing everything to try to smooth out these problems. The poll function on the live events is quite clunky

Some technical issues when presenters are trying to screen share during prerecord sessions The poll function is quite clunky

We always receive great support from the event managers, and the portal is very intuitive.

The ease fo formatting the event pages could be improved. It's tricky to get the both the registration and auditoirum pages exactly how we'd like first time around.

Our clients have had the inability to run live in person events over the past 18 months, and Workcast has served as a great alternative.

If I have a query a member of the events team comes back to me quickly. The team is always super helpful, polite and very nice to deal with. The technical rehearsal is so useful for the speakers (and me) and no question is ever viewed as silly. WorkCast have a very knowledgeable and professional team. I would like to give a shout -out to the following main points of contact that I have worked with for this Webinar - Chloe Dixon Kirsty Carr Jess Riches Kate Mordecai and of course to our account manager who herself is very patient - Michelle Houghton And to all the other points of contact - thank you!

I wouldn't say dislike, but I would like the on-demand to show the poll questions even though the audience cannot vote, to show the results published. I also wonder if it is possible to get the on-demand view to fill the whole of the screen. We had four speakers and there is alot of space not utilised on the on-demand view.

We had a problem with the host of the webinar not being able to unmute his microphone. This resulted in a long section of video that was silent and was not representative of the professional webinar we had planned, WorkCast deleted this section of video on the on-demand video and liaised with us to ensure we were happy with the on-demand video before making it public on the auditorium.

The fast responses / support offered and that all feedback is taken onboard and implented when possible.

some of the tasks have to be carried out by workcast which delays processes a little / adds an extra email to the workload. It would be great to have more admin rights to action things like publishing changes

Onboarding presenters can be tricky. A lot of company wifi / VPNs block access to the platform so this takes a little time. We really like the studio and how we are now able to hide non video particiapnts

The team are always on hand to help. They go above and beyond to make the virtual experience look and run as requested. Last minute scrabbles were handled quickly and efficiently and really helped to make the experience on the day of the event very smooth.

It was difficult at times to explain to the presenters how the training sessions and presentation slots would work. It would help in the future to have more management from Workcast side in organising calendar invites etc as the automated emails from the system can be confusing.

My client needed a digital solution to connect their employees with the presenters where they usually would have seen them face to face. Using Workcast meant we could spread a wider net and increase engagement across employees.

The player is highly customisable and has great analytics. The team is a pleasure to work with and have a fast response time.

The max resolution is 720p, which is sometimes a limitation for some of our clients. There are also some issues with post-event emails when events have very high attendance.

Workcast allows us to create fully customised live streams for our clients at a competitive price. The RTMP integration is excellent, and the range of templates enables us to find the right look for a client.

Helpful customer service and the number of people we can present to in one event.

Not being able to copy events. We run the same event multiple times frequently and they all have to be done from scratch each time.

Reaching a large audience in one hit. Being able to decide how large participants engage with us during the event.

I like aspects of the reporting, for our virtual summits, when we have multiple sessions, it is great to break out reports by the sessions or different areas we have within our environment. I think it is very easy to add in the elements of the webinar (resources, slides, abstracts etc.) I like how quickly the MP4 is available after webinars GovLoop and Workcast have also built a good relationship over the year, we have worked closely with Bill since we started our contract and he is always willing to jump in to help us and explain information to us when I ask questions (which is often)

I dont like having usernames and passwords for each speaker, it is a huge hassle to make login after login. I dont like how only the person who pushes the polls on the backend can see the results I dont like how the reporting numbers can get extremly skewed (red vs. green numbers on the back end)

We are getting our content out to our audience in a virtual way. We also solved a huge issues, in 2020 we would have a large number of attendees enter our environment and then not do anything. We switched up the environment and in the last VS we only had 17 people enter and not do anything.

It works without any major hiccups, no streaming issues, or servers going down

The user interface is quite outdated. The API support is only available at higher-paying levels

Streaming webinars to our viewers

WorkCast's support team is hands down fantastic. Their tech support department is incredibly responsive, quick, helpful, and cheery. Likewise, our account manager is always happy to chat and even took the time to look into our organization beyond our preliminary conversations to really understand who we are and what we need. The platform itself is multifaceted and comprehensive and attractive from the audience's perspective.

This platform is definitely best for larger, complex events due to all the features and management support. The complexity can be a little clunky for smaller, one-off presentations. Likewise, some features that I hoped for were definitely missing-- for instance, I wish you were able to copy a past event to use as a template for a future event. Instead, you have to go through the support team and they have to create that duplicate for you as a whole new event template. Similarly, multi-registration pages don't come standard. It cost an extra $500 for a multi-reg template and I still have to go through the tech team to finalize set-up each time we use it.

Running highly interactive webinars that generate comprehensive reporting.