Críticas do Typeform e detalhes do produto

La simplicité de prise en main, facile d'utilisation et accessible à tout le monde.

Pour le moment je ne vois pas d'inconvénients.

Suivi de questionnaires de nos clients, comprendre leurs attentes et les évoluer. Nous l'utilisons à des fins Marketing et mise en place de futurs campagnes également.

It is easy to use and fun to create!!!!!

I wish the results were viewable in different kinds of graph formes

It is letting me know what my employees think and value.

The nicest part is that they are start-up friendly, we're a start up on their free plan, its been great for us so far. It is easy to use, we use it almost daily. and its very easy to integrate.

a little complicated to make complex forms, but they are working on this.

We use it for customer surveys.

Sus mejorías en proyectos y su facilidad de implementación

Lento atención a clientes es un poco lenta

Por el momento aún no he tenido esa fortuna

Beautiful form creations, great and useful integrations.

Pricing is too obtuse and high. Capping at 10 repsonses is too less. Could have done 100 or so for it to become sticky for me. Especially when google forms is free with gsuite

Data collection through forms and routing it to the right integration place for analysis

Typeform offers us unparalleled design and branding functionality compared to all other form builders. The logic functionality is intuitive and allows us to create visually stunning e-learning content that is more interactive and engaging than other services. Support is generally excellent, and the community is a great resource. I use Typeform most days in my role, and it has been easily integrated into our business.

We would like more functionality around form creation based on existing forms. For example, it would be helpful for us to save 'blocks' within our existing forms as templates to be used in other forms. It would also be helpful to organise folders, as the Dashboard can be quite busy.

We need to create visually-appealing interactive e-Learning content that draws information and insights from the learner. Typeform facilitates this two-way learning more than any other service.

Typeform is an indispensable tool in our business, it offers a lot of flexibility when creating forms and we use them for various applications. Whether it's enrollment or application forms, or session review surveys for our conference, Typeform empowers us with a user-friendly and very intuitive platform that has let us customize and design literally everything we need. The connection with Google Sheets and Zapier works seamlessly and we use it to move over automatically all the responses to a Google Sheet or our CRM.

Our only regret was when they decided to discontinue the Chat Form creation feature. It was a very unique way for our clients to communicate and answer all their questions with us without the need for human-touch but in a very customized way. That feature enhanced our user experience on our website and allowed us to have real-time interactions and reduced the response time for client inquiries.

Typeform solves several problems for our business. It simplifies the process of data collection, it has a great user experience that makes the process more enjoyable for our clients, it has great data analysis and reporting features, and it has reduced significantly the time and resources we require to manage forms and surveys

I love the product and I love the people behind the product. It is because of them that I think of surveys differently; that my forms are more personalized and personable.

I'd love for it be easier to send out test versions of my surveys; there are several instances in which I need to show people examples of the types of forms I've created but it's tedious to unpublish/republish forms.

It helps me have asynchronous convos with my clients, audiences, and subscribers, while also learning from them, as I ask poignant questions.

I love how easy it is to create a form that can be used across different platforms. We use it embedded on our website to collect data from users in the form of a quiz. We then use their quiz results for user insights and also to help guide them to the best product in our store.

I wish there were more integrations with Shopify. Ideally we could collect customer data and have it directly imported in to Shopify rather than having to use Zapier which adds cost to our usage.

We use Typeform in the form of a quiz on our homepage to collect user data that can be used for insights, directing them to the best product that's a fit for them, and also sales outreach. We've loved using Typeform embedded because it's so easy to use. It's also incredibly versatile so we have complex forms with different endings that allow us to direct people to the right product. Then we can use this information for marketing efforts to get them to convert. It's fantastic and almost 20% of our quiz takers convert to a purchase.

The customer support is really what makes the difference. On multiple occasions, they were able to solve more conplex questions which required understading a form's content, and address my concerns on multiple levels. Also, they are super start-up oriented, helping in any way you can to grow your business.

The fact that the Meta Pixel integration is only available on the pricier plans

It helps me at all steps of my business: from lead capture to interactice forms throughout the customer journey all the way to reflection and feedback.

Allows you to create forms in an easy and intuitive way

Using the API to integrate other software is complex

Creation of professional and simple forms

I have been using typeform to distribute end of the year surveys which have produced a great response rate. It is one of our most engaging marketing tactics.

If there are downsides, they are very minor. Overall, I'm a big fan of Typeform.

It helps me create visually appealing surveys which my clients will complete.

Typerform is increadibly easy to use, I have been using it in one capacity or another for the past 4 + years and I honestly don't feel the need to explore alternatives at this point.

Certain design features a blocked by a pay wall which is a bit dissapointing but also understandable.

Capture client feedback and analyze the responses

What I like about Typeform is its user-friendly interface. It's design and customization options allow us to create forms that are different from the existing ones. I like how smooth it runs while filling, it gives a refreshing experience.

The only thing that I dislike about Typeform is the pricing. In free and basic plans, the features are very limited and the responses could be increased. Also, file upload features are not available in free-tier plan.

We use Typeform in our company to conduct surveys or create forms for booking cabs when employees want to come to the office. Also, if there are any events, to collect information about their participation we use typeform. I also like that we can accept payments from the basic plan itself.

intuitive, easy to use, powerful, flexible and with nice design.

Nope. It is wroking almost perfectly with what I am trying to achieve.

I am using it to perform user reseach - its beatiful layout, interface, features such as logic, are just working superb.

Typeform has a sleek, intuitive design that makes building surveys (for any purpose!) easy. Users (internally and externally) also seem to have a better sense fo security with the platform than some other survey options on the market.

There isn't much to dislike. For non-internal purposes, at times gathering customer/user information that easily syncs back to your CRM or customer database can be manual, but it's still worth the investment, in my opinion. I much prefer it over other options like Google Forms, Survey Monkey, and such.

We use Typeform for internal surveys, market research, product research, customer research and interviews, etc.

Ease of changing questions to adapt to your marketing needs. They also have a generous free plan.

The product has been good so far. But I will make sure to leave feedback once I encounter something

Onboarding of my customers through quizzes has helped me gain more customers to purchase my products.

Aside from the ultra-friendly UI both on the form development perspective and for the end user, I love how seamless this integrates with my life. Exporting results is easy, but reading them in the Typeform results page is almost easier than Excel! I love that you can create a beautiful survey that actually makes people want to fill it out too!

Pricing is a bit high. I can't say it's not worth it, because it is. I just wish it were cheaper. Such a small thing to nitpick but if I have to say something, it'd be that.

Helping me get customer feedback, understand my team's goals, learn more about my industry, gather contact information, get detailed input from prospects and helping to organize all of the results!

User-Friendly Interface: Typeform offers an intuitive and user-friendly interface, making it easy for both creators and respondents to navigate and use the platform. Beautiful Design and Customization: The platform allows users to create visually appealing and highly customizable surveys, forms, and quizzes with various templates and design options. Mobile-Responsive: Typeform's surveys and forms are fully responsive, ensuring a seamless experience for respondents on both desktop and mobile devices. Advanced Question Types: The platform supports a wide range of question types, including multiple-choice, open-ended, rating scales, and more, enabling creators to gather diverse and detailed feedback. Data Analytics and Insights: Typeform provides comprehensive data analytics and insights, helping users to analyze responses and make informed decisions based on the collected data.

Limited Free Plan Features: The free plan of Typeform has some limitations, including the number of questions per survey and the number of responses allowed, which may restrict some users' needs. Costly Premium Plans: While Typeform offers a free plan, its premium plans can be relatively expensive, especially for users with larger survey or form requirements. Limited Conditional Logic: The platform's conditional logic capabilities are somewhat limited, making it challenging to create complex branching and skip logic in surveys. No Offline Survey Option: Typeform is primarily an online platform, and it does not provide an offline mode for collecting data in scenarios where an internet connection is not available. Response and Data Export Restrictions: Some advanced data export and integration options are only available in higher-tier plans, limiting access to certain functionalities for users on lower-tier plans.

Typeform is solving several problems related to online surveys, forms, and data collection, which in turn benefits users in various ways: User Engagement: Traditional online forms can be boring and cumbersome, leading to low response rates. Typeform's beautiful and interactive interface increases user engagement, making it more enjoyable for respondents to complete surveys and forms. As a result, users get higher response rates and more valuable data. User Experience: Typeform's user-friendly and intuitive design makes it easy for both creators and respondents to use the platform. This streamlines the survey creation process and ensures that respondents have a positive experience while providing feedback. A better user experience increases the likelihood of users using Typeform repeatedly.

Typeforms helps us gather data from our customers. We use it's survey platform to gauge some of our marketing tools. It helps us learn what our customers are looking for and what type of discounts/promotions work best for them.

The least helpful thing is having to do one theme for an entire survey. We can only change the overall theme for the entire survey. So some of our pages can’t be customized with a different colors, fonts, or sizes. This is a downside because we want to add a little more customization to each slide instead of having all slides look the exact same.

We recently held an Independence Day promotion. After the promotion we sent out a survey, using type forms to ask our customers would they have made a purchase with or workout the promotion, as well as the likelihood of that. We were able to find out over half of the orders would not have been placed if we didn’t have the promotion. Now for our next promotion, we know how to fit it to our customers because typeforms helped solve that problem for us.