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RingCentral MVP Comentários e detalhes do produto
RingCentral MVP, um provedor conhecido de comunicações em nuvem de negócios com ferramentas de videoconferência flexíveis e econômicas, juntamente com sua coleção de soluções de contact center. A plataforma foi construída para atender às necessidades das modernas forças de trabalho móveis e distribuídas por meio de recursos que facilitam uma melhor comunicação e colaboração entre as equipes. Ao contrário dos sistemas legados, o RingCentral MVP foi projetado para funcionar totalmente online. A plataforma é comprada, ativada, configurada e gerenciada de forma totalmente online, tornando-a facilmente escalável de acordo com as necessidades da sua empresa.
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| Capacidades |
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|---|---|
| Segmento |
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| desenvolvimento | Nuvem/SaaS/baseado na Web, desktop Mac, desktop Windows, Android móvel, iPad móvel, iPhone móvel, Linux local |
| Suporte | 24 horas por dia, 7 dias por semana (representante ao vivo), bate-papo, e-mail/Help Desk, perguntas frequentes/fórum, base de conhecimento, suporte por telefone |
| Formação | Documentação |
| Idiomas | Inglês |
Comparar RingCentral MVP com outras ferramentas populares na mesma categoria.
I am located offshore and Ringcentral was able to help me communicate with my Client located in the US. Smooth transaction during application and clear lines.
Downside is the application to enable SMS, took a while for the application to be processed.
Right now my concern is the SMS activation for the toll free numbers to be used by my CLient. Ringcentral always gives an update on the status
complete admin dashboard, tracking abilities, recording ability
its a little hard to setup, the dashboard can be little easy to hover around, else its great
recordings, call tracking and then improving communication
I love that we can choose where the phone call should be sent, how the phones ring and easily forward calls when needed. Game changer for our business. We previously had an answering service, not only are we saving money but we are also more hands on with our clients.
My only complaint so far has to be the amount of spam calls we get. I'm not sure how these could be filtered out better but I am hopeful this improves over time.
It has solved our issue of answering the phone faster and getting in contact with our customers much sooner than our previous answering service. We have been much more personable with our customers as we have very much enjoyed!
Easy to contact and to reach a real employee there.
There were no issues with our interaction
Getting an employees phone activated
Great customer service, super helpful, everything went smoothly when setting up the account.
Was having trouble being automatically logged out of the app when using it on my phone but it seems to be working better now.
We are able to have calls transfer to specific technicians from our main line.
I've been a user of RingCentral for almost a decade. When I recently sold my business, I looked around for an alternative for my new business. But RingCentral MVP was simply the most robust and most affordable for a small business. And the customer support to open the account and transition my number was seamless and frictionless. Customer support made it so easy and the follow up was great.
For my small business, all is working well.
I was looking for a system that aligns with my professional brand, but is convenient to use, mobile, and affordable. RingCentral checked off all the boxes.
How reliable they are, as well as how fast of a response they give. They always provide amazing customer service.
I don't dislike anything at all. They always help me with every matter that needed definitely would recommend them
I am not too sure with this question
The user friendly platform, quick customer service response, and great sales service was what drew us to using Ring Central MVP. Will definitely be recommending.
Ring Central does not have a lot of downsides, the only things I can think of is the setting of the automated machine when you first have someone dial in. It can be a little difficult to set up.
We are an insurance firm that is constantly getting calls that our CSRs must service for our clients. With the help of ring central, we can facilitate it easier and make it efficient.
The features in here are fantastic! Messaging, video, and phone, including SMS. You can easily navigate to find what you need, see all of your messages in one place.
The only thing I would change, is the ability to monitor callers participation in a visual aspect.
I can easliy see what all of the people on my team, and the entire company are doing on the phone, monitor, record, and download calls.
One of the key strengths of RingCentral MVP is its user-friendly interface, which makes it easy for employees to navigate and utilize its various features. Whether it's initiating video meetings, sending instant messages, or managing voicemail, the platform offers a streamlined experience that enhances productivity and collaboration.
The international calling prices plans are not very competitive when comparing to other offerings beyond Whatsapp etc.
The video conferencing feature of RingCentral MVP is particularly impressive. It supports high-definition video and audio quality, allowing for clear and seamless communication between participants. The platform also includes useful features like screen sharing and recording, making it ideal for both team meetings and client presentations.