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Klaviyo Comentários e detalhes do produto
Klayviyo é uma plataforma de cliente completa que capacita os usuários a expandir seus negócios por meio de experiências personalizadas fornecidas por seus recursos abrangentes. O objetivo da plataforma é criar relacionamentos de alto valor com os clientes por meio de ferramentas que podem ajudar a automatizar as comunicações personalizadas e oferecer amplas promoções de marketing que façam os clientes se sentirem vistos, e não visados. Com o tempo, Klayviyo também pode ajudar a reunir informações importantes sobre as preferências e o comportamento de seu público.
| Capacidades |
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|---|---|
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| desenvolvimento | Nuvem/SaaS/baseado na Web, Android móvel, iPad móvel, iPhone móvel |
| Formação | Documentação |
| Idiomas | Inglês |
Comparar Klaviyo com outras ferramentas populares na mesma categoria.
One of my favorite things about Klaviyo is just how easy it is to use. They have done a great job making it user friendly and at the same time it has many powerful features. I love using it for abandoned cart follow ups.
There's not really anything I don't like in terms of the features Klaviyo offers. It would be nice if they could bring the pricing down some. But overall it's a great ESP and is the best in it's class for what it does.
We use it for abandoned cart follow ups and keeping in touch with our customers. It's much more powerful than some of the other solutions on the market. I would highly recommend them for SMB's.
The flows are extremely robust and fleshed out. There are so many wonderful filter options
There is nothing I dislike about klaviyo
Klaviyo is helping grow our customer lists and increase ROI
Ease of use, integrations, and great data/analytics. Klaviyo is the best tool I've used for email (and I've used just about every ESP available). In addition to the features, customer support is top-notch.
Honestly, I'm struggling to find something I DON'T like about Klaviyo. 9% of the time, I recommend Klaviyo as the go-to ESP for my clients. No complaints coming from me!
We use Klaviyo for email and SMS marketing. I particularly like how I can keep both services under one roof, and can look at that data (as well as e-commerce and activity data) in one place.
Klaviyo keeps all email and SMS campaigns organized, making it a user-friendly software to use and train others on. Reporting is a breeze through their analytics dashboard! Not to mention their support team is responsive in a timely manner and always offers solutions.
Our numbers looked off after switching to a new e-commerce platform but was quickly resolved!
Ability to make email and SMS campaigns quickly which saves a lot of time and allows me to send more out!
We use Klavio and rely on it's great integration with shopify to collect data that helps us customize and personalize our automated flows, it's just amazing when you can use the products inside the abandoned cart to customize the emails
I Hope the number of emails limits per plan were more generous
Emails newsletter campaigns and automation flows as well as SMS marketing
It's extremely easy to get up and running. Lists/segmenting is very powerful. Complete breeze to use.
The API is very in-development and some features are only available via the web UI.
Keeping track of contacts, where they come from, and marketing to various segments in different ways.
The shopify integration is the best I have seen in the ESP space. Klaviyo is intuitive, easy-to-use and provides great metrics to help optimize performance.
The UI looks a little bit outdated. It is also not the greatest for running experiments.
Email acquistion, nurturing new subscribers, cross-selling
Klaviyo makes it easy to pull in custom events to construct your retention marketing to match your customer journey. Every industry has its own buyer journey, and Klaviyo makes creating a great customer experience easy.
Would love to be able to connect different flows together and add more flow actions into the journey builder.
Creating a great customer experience and diving into customer insights to improve our retention efforts.
It has excellent integration with our other Marketing tools and Ecommercoe website. Our account manager is super helpful too.
The technical documentation for custom integration API's isn't great. Creating custom transactional emails to be triggered elsewhere isn't great, either.
It's easier to build segments for more personalized, less "One Size Fits All" emails.
Klaviyo is a very complete platform and makes email marketing so much easier than some of the competition. I also love the customer support and strategist teams. They are very fast at replying and ready to help solve all issues.
Klaviyo has good reporting, but I wish their segment builder had more options. Also, there should be a way to measure segment growth and decline.
Klaviyo is helping us communicate promotions and news to our most valuable customers. This helps us bring in more revenue month after month.