Front Comentários e detalhes do produto

I love that Front is very well organized and super easy to use. I also like that I can see when people read my messages and I can tag people which is very convenient.

The biggest downside for me is the occasional technology issues. Sometimes Front will be down and I can use my search and my emails will be very delayed. Also sometimes switching between mailboxes and the search function will be slow.

I love that I can tag people on to emails and it really helps make talking to my team easier. It's nice that I can just tag them and then they can answer something for me or have visibility on the whole thread.

Ease of Use Sharing emails Snoozing feature Tagging feature

Sometimes, its confusing when i have to reshare an email with someone

Easy to follow up on emails and tracking

How collaborative the tool is. My team of 30 can easily cooperate. Reporting also helps me report on our SLA

I cannot think of a feature I dislike or could do without....

Transferring an email during an investigation of a customer question. Easily respond to team questions.

We can have visible the comments from all team members in emails, also, we can assign the emails comming accordin to our assigned dutties, so the answers are provider fast when you have the correct team member assigned to answer, we can also have metricts tagging each email so we can review the workflow and reply time.

I do not have any dislike... ohhhh I would like to hace the "recall" option in the sent emails

We are able to assign the differect emails according to the activities we perform into the team, so each answer is rpovided by the expert in this topic

I can comment and have separate inboxes for all the different email addresses I manage. The ability to respond quickly, and the help with the whole team being accountable.

I like front a lot, I really have no complaints. However, I would appreciate it if there were a more attention-grabbing "assigned to" notification this would help stuff not get overlooked.

Accountability for sure, it's so easy to see where an error occurred or where something went wrong. Its search feature w/ additional filters is highly utilized here.

Sharing inboxes across your organization should be easy. With so many mail programs on the market, one would think this feature had been addressed many times over. Front is the most complete solution making this capability a reality.

I wish there were more options available by right clicking an email from your inbox. Many times I want to do something more than archive or snooze.

We use the product to share a common inbox with the quoting team. RFQ's are sent to one email. Now they can be assigned and reassigned to individuals without losing any history.

The best thing about Front is having shared inboxes, ensuring you don't miss anything important. Additionally, during your time off, colleagues can check your inbox to verify if there is anything crucial.

If somebody accidentally erases or archives any email, you can miss it.

The shared inboxes, ensuring you don't miss anything important

Being able to merge conversations together to limit the number of emails in my inbox

Accidentally archiving messages before attending to them

Keeping things organized and manageable.

I love using the tags it helps me to stay organized. I also love in integrated calendar.

I don't really have any complaints about Front.

Front helps me to stay organized.

It makes it super simple to stay on top of your emails, and enables you to collaborate on email responses without having to forward mass chains around the business.

Not entirely sure how the functions in Front (e.g. Snooze / Archive) action your emails in Gmail but I never look at emails through the Gmail client now so not much of an issue.

Staying on top of emails and only showing emails I need to action imminently and pushing those back which don't need to be attended to now using the Snooze function. Also, being able to collaborate on emails without having to forward mass chains around the business. This is particularly helpful for Finance when we get invoicing/contracting queries which need input from FinOps and Commercial teams.