Não reclamado: estamos trabalhando em Close ?
Close Comentários e detalhes do produto
O Close é um software de CRM completo que permite aos usuários gerenciar relacionamentos com clientes e leads. A plataforma oferece recursos de automação de vendas que podem apoiar os esforços de geração de leads e processos internos de vendas. Fechar também facilita a comunicação e o cultivo de leads. Ao fornecer aos usuários uma ferramenta centralizada para geração de leads, os usuários podem definir um pipeline de vendas simplificado que pode organizar facilmente sua equipe e fluxos de trabalho.
| Capacidades |
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|---|---|
| Segmento |
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| desenvolvimento | Nuvem/SaaS/baseado na Web, desktop Mac, desktop Windows, Android móvel, iPad móvel, iPhone móvel |
| Suporte | 24 horas por dia, 7 dias por semana (representante ao vivo), bate-papo, e-mail/Help Desk, perguntas frequentes/fórum, base de conhecimento, suporte por telefone |
| Formação | Documentação |
| Idiomas | Inglês |
Close Prós e Contras
- Excelente suporte para equipe de vendas
- Teste grátis disponível para iniciantes
- Acompanhamento de vendas conveniente e fácil de usar
- SMS, vídeo, chamadas e outros canais, todos no mesmo lugar
- Visão geral do contexto completo em cada negócio
- Não tão conhecido quanto algumas alternativas
- Menos integrações do que alguns concorrentes
Comparar Close com outras ferramentas populares na mesma categoria.
It is flexible, extensible and customizable.
I wish there were more custom reporting features and that it could integrate more easily with Google Ads to track our ad Gclids
Keeping track of sales efforts. Easily reports open opportuniites.
Makes managing and prospecting to a large pipeline achievable
When outreaching to prospects, Close doesn't include (that I'm aware of anyway) messaging creation assistance via AI, that other software does
Database mining.
Ease of CSV file to mass import new prosepcts.
Ocassionally not displaying inbox mail, as it comes through to my inbox.
All in one CRM with ease of access- inbuilt mail platform, call platform, etc.
The indepth filtering and updating system.
I wish that Mass SMS was possible to integrate into the system for better lead contact
Close is helping us solve the contact problem with our leads and filter them in the category of interested or disinterested
Ease of use. It allows me to track all of my prospects, set up email campaigns and follow up activities quickly and easily.
I would like better tracking of prospect email activity, like opens and link clicks on specific emails.
It helps me organize my activities and stay on top of my sales opportunities
I like the waay that the lead pages give an immediate view of the mopst recent and importaant information for each lead.
Some of the features are hard to get a comfortable with using.
Keeping leads organized.
Coming from using MixMax and spreadsheet, Close helps our team scale our customer campaign by significantly reducing cross team communication time and cost. It has all the important features for a CRM and when we compare close with other CRMs it is the most modern looking one in terms of UI and UX.
The updates from batch sync could be a bit slow. So you can't just bulk edit and then start working on something else. Some of the UIs are a bit quirky and can take some time getting used to.
It helps us create efficient, impactful campaign for thousands of new customers.
Simplicity and user interface ist very clear and there are no bugs
Nothing that I can refer to since I am using close for the the past 6 months
Sales structure
I like that there is virtually no limit to the integration capabilities. The CRM and phone are one. The way it pulls the Zoom links from Calendly invites is exceptional.
Have not found anything yet. Will let you know when I do.
The integrations. Having my CRM and Phone VoIP as one is the greatest thing about Close to me. All of the other integrations just keep making it better as I learn to navigate this new tool.
I like how every information about a lead is in one place. Love the built-in dialer with automatic dispositions. The integration with Google Calendar and the possibilities with Zapier are just the best!
Email support is really slow. Sometimes it takes them 2 days to respond. Hope they work on it.
This is our 4th CRM and the past tools we used were just unreliable and lack the features we need.