---
title: Comm100 vs JivoChat
products:
- comm100
- jivochat
updated_at: '2026-07-24T13:19:30Z'
---

# Comm100 vs JivoChat

Side-by-side comparison of Comm100 and JivoChat.

## Quick comparison

| Attribute | Comm100 | JivoChat |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | — | 4.8/5 (47) |
| Starting price | from $39.0 per month | Free plan |
| Free plan | No | Yes |
| API | Yes | Yes |
| AI features | Yes | No |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Agent Performance Analytics
- Audio and Video Chat
- Automated Responses
- CRM Integration
- Canned Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Tags
- Chat Transcripts
- Chat Transfer
- Chatbot Integration
- Co-Browsing
- Custom Branding

## Unique strengths

**Comm100:** Feedback Collection, Social Media Integration

## Comm100

> Ultimate Customer Engagement Platform

- **Category:** Live Chat Software
- **Vendor:** Comm100 Network Corporation
- **Website:** https://www.comm100.com/
- **Capabilities:** AI, API

Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction.  The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat.

**Pricing:**
- Live Chat Startup: $39.0 per month
- Live Chat Plus: $69.0 per month
- Omnichannel Gold: Custom
- Omnichannel Platinum: Custom

**Deployment:** Desktop Windows, Desktop Mac, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (9):** BigCommerce, Google Analytics, HubSpot, Pinecone, Pipedrive, Shopify, Slack, WooCommerce, Zapier

**Vendor:** Comm100 Network Corporation · Vancouver, BC, Canada · founded 2009

## JivoChat

> Instant Customer Engagement

- **Category:** Live Chat Software
- **Vendor:** JivoSite Inc.
- **Website:** https://www.jivochat.com/
- **Rating:** 4.8/5 (47 reviews)
- **Capabilities:** API

JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their needs. From live chat on their website to providing chat support to clients on Facebook, handling messages via the company email, and directing calls to a phone number in any country, JivoChat handles it all for you.

**Pricing:**
- Basic: Free
- Professional: $19.0 per month
- Enterprise: Custom

**Reviewer segments:** Mid Market 66.0%; Small Business 34.0%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** Bitrix24, Builderall, HubSpot, Intuit Mailchimp, Pipedrive, Shopify, Squarespace, Ucraft, Wix, Zapier, Zoho CRM

**Vendor:** JivoSite Inc. · Wilmington, Delaware, United States · founded 2012