---
title: Comm100 vs Intercom
products:
- comm100
- intercom
updated_at: '2026-08-28T21:58:26Z'
---

# Comm100 vs Intercom

Side-by-side comparison of Comm100 and Intercom.

## Quick comparison

| Attribute | Comm100 | Intercom |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | — | 4.5/5 (2927) |
| Starting price | from $39.0 per month | from $74.0 per month |
| Free plan | No | No |
| API | Yes | Yes |
| AI features | Yes | Yes |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Agent Performance Analytics
- Automated Responses
- CRM Integration
- Canned Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Tags
- Chat Transcripts
- Chat Transfer
- Chatbot Integration
- Custom Branding
- Customizable Chat Widgets
- Email Integration

## Unique strengths

**Comm100:** Audio and Video Chat, Co-Browsing

## Comm100

> Ultimate Customer Engagement Platform

- **Category:** Live Chat Software
- **Vendor:** Comm100 Network Corporation
- **Website:** https://www.comm100.com/
- **Capabilities:** AI, API

Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction.  The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat.

**Pricing:**
- Live Chat Startup: $39.0 per month
- Live Chat Plus: $69.0 per month
- Omnichannel Platinum: Custom
- Omnichannel Gold: Custom

**Deployment:** Desktop Windows, Desktop Mac, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (9):** BigCommerce, Google Analytics, HubSpot, Pinecone, Pipedrive, Shopify, Slack, WooCommerce, Zapier

**Vendor:** Comm100 Network Corporation · Vancouver, BC, Canada · founded 2009

## Intercom

> Seamless Customer Communication Platform

- **Category:** Live Chat Software
- **Vendor:** Intercom, Inc.
- **Website:** https://www.intercom.com/
- **Rating:** 4.5/5 (2927 reviews)
- **Capabilities:** AI, API

Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that ensure better efficiency.

**Pricing:**
- Starter: $74.0 per month
- Enterprises: Custom
- Engage: Custom
- Convert: Custom
- Support: Custom

**Reviewer segments:** Small Business 59.0%; Mid Market 36.6%; Enterprise 4.4%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (139):** Acquire.io, Airmeet, AliveChat, Alterdesk, Amplitude Analytics, AppMaster.io, AppSumo, Appy Pie, Attio, Automate.io, Automizy, Avochato, Baremetrics, Better Stack, BRYTER, Bubble, Cakemail, Calendar, Canny, ChatArt, ChatBot, Chatfuel, ChatGPT, Clearbit, Close, CloudCannon, CloudTalk, CloudTask, Cloudzy, Coda, CometChat, Confluence, Contento, CoSupport AI, Creatio, Deskxpand, Dialpad Talk, Discourse, Domain.com, Duda, Elastic Email, EngageBay, Enonic, Fibery, Flowrite, Flywheel, folk, Framer, Freedcamp, Genesis Pro, Gist, GoToWebinar, Help.com, Helpshift, Hopin, Hostinger Website Builder (formerly Zyro), HostWP.io, HubSpot Marketing Hub, Impact, Inbenta Chatbots, Insightly CRM, Involve.Me, Jira Core, Kinsta, Kissflow, Kissmetrics, Kommo, KrispCall, Landbot, Litmus, Livestorm, Loom, Mailercloud, Mailmodo, Mailture, Makeswift, Managed Server Hosting, Namecheap Website Builder, Neuroflash, NiceJob, Nutshell, Outgrow, Overloop, Pagecloud, PartnerStack, Pinecone, Populr, Pory.io, PostHog, Postmark, Quo, Respond.io, Retool, Rewind AI, Ring Central, RingCentral MVP, Salesflare, Salesmsg, Segment, Shuffle, Site123, Sitecore Experience Manager, Site.es, Skuid, SmartSuite, Smith.ai Live Website Chat, Softr, Stract, Streak, Subbly, Supermetrics, SupportBee, Supportbench, SurveySparrow, Survicate, tawk.to, Texta.ai, Thinkific Plus, Time Doctor, Trainual, Typeform, Ucraft, Userlike, Vero Workflows, Vida, Viewabo, Wappalyzer, Warmy, WebinarGeek, WhatConverts, Wistia, WP Engine, Wrike, Xperify, Zendesk Chat, Zendesk Support Suite, Zonka Feedback, ZoomInfo Chat, Zowie

**Vendor:** Intercom, Inc. · San Francisco, California, United States · founded 2011