---
title: Chatter vs Zoho SalesIQ
products:
- chatter
- zoho-salesiq
updated_at: '2026-09-01T11:14:16Z'
---

# Chatter vs Zoho SalesIQ

Side-by-side comparison of Chatter and Zoho SalesIQ.

## Quick comparison

| Attribute | Chatter | Zoho SalesIQ |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | 4.1/5 (942) | 4.4/5 (250) |
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| API | Yes | Yes |
| AI features | No | Yes |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Agent Performance Analytics
- Audio and Video Chat
- Automated Responses
- CRM Integration
- Canned Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Tags
- Chat Transcripts
- Chat Transfer
- Chatbot Integration
- Co-Browsing
- Custom Branding

## Unique strengths

**Chatter:** Social Media Integration

## Chatter

> Connect. Communicate. Collaborate.

- **Category:** Live Chat Software
- **Vendor:** Salesforce
- **Website:** https://www.salesforce.com/products/chatter/overview/
- **Rating:** 4.1/5 (942 reviews)
- **Capabilities:** API

Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration.

**Pricing:**
- Chatter: Free
- Chatter Plus: $15.0 per month

**Reviewer segments:** Mid Market 44.9%; Enterprise 36.3%; Small Business 18.8%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (13):** AgilePoint NX, Asana, Box, DocuSign, Dropbox, Google Workspace, Jira, Salesforce Sales Cloud, Slack, Trello, Workday, Zapier, Zoom

**Vendor:** Salesforce · San Francisco, California · founded 1999

## Zoho SalesIQ

> Engage, Analyze, Convert Effortlessly

- **Category:** Live Chat Software
- **Vendor:** Zoho Corporation
- **Website:** https://www.zoho.com/salesiq/
- **Rating:** 4.4/5 (250 reviews)
- **Capabilities:** AI, API

Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho ecosystem, it integrates easily with  Zoho CRM, allowing for seamless monitoring and management of leaders, and its ability to track and analyze website visitor behavior, providing valuable insights for businesses.

**Pricing:**
- Free: Free
- Basic: $10.0 per month
- Professional: $17.0 per month
- Enterprise: $25.0 per month

**Reviewer segments:** Small Business 72.8%; Mid Market 21.2%; Enterprise 6.0%

**Deployment:** Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone

**Training:** Documentation

**Integrations (11):** CoSupport AI, HubSpot Marketing Hub, Intuit Mailchimp, Jimdo, Pinecone, Shopify, Wix, Zoho Assist, Zoho Campaigns, Zoho Flow, Zoho Marketing Automation

**Vendor:** Zoho Corporation · Chennai, Tamil Nadu · founded 2000