---
title: Chatter vs Gist
products:
- chatter
- gist
updated_at: '2025-04-11T11:05:02Z'
---

# Chatter vs Gist

Side-by-side comparison of Chatter and Gist.

## Quick comparison

| Attribute | Chatter | Gist |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | 4.1/5 (942) | 4.6/5 (215) |
| Starting price | Free plan | from $29.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | Yes |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Agent Performance Analytics
- Audio and Video Chat
- Automated Responses
- CRM Integration
- Canned Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Tags
- Chat Transcripts
- Chat Transfer
- Chatbot Integration
- Co-Browsing
- Custom Branding

## Chatter

> Connect. Communicate. Collaborate.

- **Category:** Live Chat Software
- **Vendor:** Salesforce
- **Website:** https://www.salesforce.com/products/chatter/overview/
- **Rating:** 4.1/5 (942 reviews)
- **Capabilities:** API

Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration.

**Pricing:**
- Chatter: Free
- Chatter Plus: $15.0 per month

**Reviewer segments:** Mid Market 44.9%; Enterprise 36.3%; Small Business 18.8%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (13):** AgilePoint NX, Asana, Box, DocuSign, Dropbox, Google Workspace, Jira, Salesforce Sales Cloud, Slack, Trello, Workday, Zapier, Zoom

**Vendor:** Salesforce · San Francisco, California · founded 1999

## Gist

> Summarize any text instantly.

- **Category:** Live Chat Software
- **Vendor:** Gist
- **Website:** https://getgist.com/
- **Rating:** 4.6/5 (215 reviews)
- **Capabilities:** AI, API

Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple communication channels and provide access to live chat and chatbot widgets. The advanced cross-channel messaging features boost audience engagement and interaction and Gist’s free plan is quite comprehensive.

**Pros:** - Free plan is quite comprehensive
- Supports advanced cross-channel messaging
- Offers buildable forms and popups

**Cons:** - Clunky chat history functionality
- Limited integrations

**Pricing:**
- Professional: $29.0 per month
- Premium: $99.0 per month

**Reviewer segments:** Small Business 94.0%; Mid Market 5.1%; Enterprise 0.9%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** Calendly, Google Analytics, HubSpot, Intercom, Involve.Me, Pipedrive, Shopify, Slack, Zapier, Zoom

**Vendor:** Gist · Tampa, Florida, United States · founded 2016